Policies — Mongol Tattoos

Last updated: October 1, 2026

These policies explain how booking, payments, cancellations, and aftercare work with Mongol Tattoos. By booking an appointment, you agree to the policies below.

1. Cancellation Policy

Cancellations always forfeit the deposit. If you cancel within 24 hours, you also owe a $750 fee. Rescheduling within 24 hours is treated the same — deposit is forfeited, a $750 fee is charged, and a new deposit is required to secure the new date.

Notice required: 24 hours
Cancellation fee: $750
Cancelling without adequate notice forfeits your deposit.

2. Reschedule Policy

Rescheduling is fine with at least 24 hours notice — your deposit carries over. If you reschedule within 24 hours, your deposit is forfeited, a $750 late fee is charged, and a new deposit is required to book the new date.

Notice required: 24 hours
We understand that things come up — please communicate with us as early as possible.

3. No-Show Policy

Missing your appointment without notice forfeits your deposit and may incur a fee before you can rebook.

Repeated no-shows may result in being unable to book future appointments.

4. Deposits and Payments

A deposit may be required to secure your appointment.
Your deposit will be applied toward the total cost of your tattoo.
Final payment is due at the time of your appointment. We accept card payments processed through Stripe.

5. Refund Policy

Deposits are generally non-refundable unless we cancel or reschedule your appointment. Completed work is not eligible for a refund.

6. Touch-Up Policy

Touch-ups may be available — please contact us for details.

Touch-ups are intended to address natural healing variations, not design changes.
You must follow all aftercare instructions for any touch-up to be considered.

7. Aftercare and Healing Responsibility

The healed result of your tattoo depends heavily on how you care for it. You are responsible for following all aftercare instructions provided after your session.

Proper aftercare is essential for the quality of your healed tattoo.
You will receive aftercare instructions after your appointment. It is your responsibility to follow them.
We are not responsible for complications resulting from failure to follow aftercare instructions.

8. Tattoo Responsibility

A tattoo is a permanent body modification. Please consider your design choice carefully.
You are responsible for reviewing and approving the design, placement, and size before the tattoo begins.
Once the tattoo process has started, you assume full responsibility for the decision.
Results may vary based on skin type, placement, aftercare, and natural healing.

9. Limitation of Liability

Mongol Tattoos takes every reasonable precaution to ensure a safe and high-quality tattoo experience. However:

We are not liable for allergic reactions to tattoo ink or aftercare products.
We are not liable for infections or complications resulting from improper aftercare.
Our total liability is limited to the amount paid for the specific service in question.

10. Contact Us

If you have questions about these policies, contact us at tattoos@mongol-tattoos.tattooagent.art.

These policies are provided as a general guide and do not constitute legal advice. We recommend consulting with a legal professional for compliance with your specific jurisdiction.